Simply Silk products are available: -

• On the website. Use our new and improved PAYPAL on-line ordering system. You do not require a PAYPAL account to pay by credit card.
• By email at ann@simplysilk.com.au
• By phone on 02 9440 4804 or +61 2 9440 4804 (if phoning from outside Australia)
• By fax on 02 9983 0807 or +61 2 9983 0807 (if faxing from outside Australia)
• Visit one of our Australian stockists
• For New Zealand customers, please contact Stirling Agencies on 080100740
• Direct deposit into our bank account : -
  • Account Name: Simply Silk
  • BSB Number: 062572
  • Account Number: 10104602
  • Reference: (Your name)

If ordering by email, fax or phone, you can pay by credit card (Visa or Mastercard) or Direct Deposit.

If you do email us please remember to include the following information in your email :

* Please Note – All prices are quoted in Australian dollars and include free postage and handling for all customers wherever they are located. However, if you wish us to send your garments by express airmail or courier, charges will apply. Please email ann@simplysilk.com.au for details.

Simply choose from our range of products by using our new and improved online ordering system. Alternatively, just give as a call or drop us an email and we can sort out your order for you.

Shopping online is easy and safe with our Simply Silk website. We use the secure Paypal system which is specially encrypted to protect against loss and misuse of credit card information. We do not share your details with any third party nor do we keep or store your credit card details.

To purchase garments you will need to add them to your shopping cart. Please check that you have the correct colour, size and quantities for your garment selected.

1. How long is a Gift Voucher valid for ?
Gift vouchers are valid for 12 months from the date of purchase.

2. What are the purchasing options ?
Gift vouchers may be purchased by telephone on 02 9440 4804
or via email to ann@simplysilk.com.au
or by fax on 02 99830807.

3. What are the payment options when ordering over the phone ?
All Gift vouchers ordered must be paid for at the time of ordering with a valid credit card. We accept Amex, Eftpos, Mastercard and Visa.

4. How will the Gift voucher be delivered when ordered ?
Gift vouchers are delivered by standard post from Sydney within five (5) working days. Please allow 2 weeks for overseas airmail post. There is no additional charge for this.

5. How can I redeem a Gift voucher ?
Gift vouchers may only be redeemed by visiting our On line Store at www.simplysilk.com.au and placing your order by phone, email or fax.

Terms & Conditions of Use:

Gift vouchers are redeemable from our online store only and not at stockists. Gift vouchers are not redeemable for cash, are non-refundable and change will not be given irrespective of the sale value. Gift vouchers are valid until the expiry date indicated on the gift voucher and cannot be exchanged or replaced after this date.

Please note that vouchers become active the day after purchase.

• Silk absorbs moisture and unlike many man made fibres, it will wick perspiration away from your skin
• Because silk is a natural fibre, wearing it creates a calming effect*
• The office environment is full of electro magnetic energy from computers and other equipment, which has a detrimental effect on the balance of the body. Silk balances the body, so it is particularly beneficial to sit on it in an office environment*
• Wearing or sitting on silk enhances concentration*
• Sleeping in silk enhances better sleep through the natural energy source*
• Silk has great thermal properties ensuring it is warm in winter and cool in summer
• Because of its high absorbency, it is easily dyed and so is available in many deep colours
• Silk retains its shape, drapes well, caresses the figure, and shimmers with a lustre all its own
• Silk is non-allergic and is ideal for people with sensitive skins
• Silk does not shrink like other fibres

Silk is a fabric that makes its own statement. Say "silk" to someone and notice their reaction. Silk is a royal fibre and for centuries has had a reputation as one of the most luxurious and sensuous fabrics. It is automatically associated with wealth and success.

Silk garments can be worn in all seasons. It is a natural protein fibre like human hair and is taken from the cocoon of the silkworm. Most silk fabrics can be hand washed and/or dry cleaned.

Silk is delicate when wet, which is why the twisting motion of the washing machine can damage it and make the garment fall out of shape. So when you wash your silk garments don’t wring them, but roll them in a towel. Silk dries quickly and should not be put in an automatic dryer. Hang it out to dry out of direct sunlight. Iron silk on medium heat, preferably inside out while still damp.

A good shampoo works well on silk. It will remove any oil and will revitalize your silk. Don’t use an alkaline shampoo or one which contains ingredients such as wax and petroleum, or their derivatives, as these products will leave a residue on your silk and may cause oily spots. If static or clinging is a problem with your silks, a good hair conditioner (see above cautions) may be used in the rinse water. Vinegar used in the rinse water is also known to maintain the lustre of silk. Never use bleach on your silk garment.

Silk is one of the oldest textile fibres known to man. The Chinese have used it since the 27th century BC. Silk is mentioned by Aristotle and became a valuable commodity both in Greece and Rome. During the Roman Empire, silk was sold for its weight in gold but at Simply Silk we make it much more affordable!

Today, silk garments are prized for their versatility, wearability, elegance and comfort. Silk, or “soie” as it is known in French, is the strongest natural fibre. A steel filament of the same diameter as silk will break before a filament of silk.

Estimated delivery times : -

Orders within Australia - please allow 3 to 5 working days.
Overseas orders - please allow 5 to 10 days for regular air mail.

Postage and handling costs : -

Postage and handling are free for all customers. However, if you wish us to send your garments by express airmail or courier, charges will apply. Please email ann@simplysilk.com.au for details.

If your Simply Silk garment is the wrong size we will replace it as long as it has only been tried on and not worn. The garment should be undamaged and must be returned in its original condition and packaging within 30 days of purchase. In the unlikely event that you receive a damaged garment please email ann@simplysilk.com.au for further instructions. Delivery and handling charges on returns are non-refundable for an incorrect choice.

Please send returned goods to Simply Silk, P.O. Box 153 , Turramurra, 2074 NSW, Australia and include a copy of the receipt and the reason for your return and your contact details.

Yes, we offer a complimentary gift wrapping service to our customers if requested. You can also have your purchase shipped directly to the recipient of your gift if you wish. To request these services, please email ann@simplysilk.com.au with your instructions.